Terms and Conditions of eRider.ie Online Store
1. General Provisions
1.1. These terms and conditions define the rules for using the eRider.ie online store, operated by [Company Name], headquartered at [Company Address]. 1.2. A customer placing an order at eRider.ie accepts these terms and conditions.
2. Return Policy
2.1. The customer has the right to return the product within 14 days of receiving the shipment without providing a reason.
2.2. The product must be returned in an undamaged condition, in its original packaging, along with proof of purchase.
2.3. The refund will be processed within 14 days of receiving the returned product.
3. Payment Policy
3.1. The eRider.ie store accepts the following payment methods: credit/debit card, bank transfer, PayPal.
3.2. The order is processed after the payment is credited to the seller’s account.
3.3. If payment is not made within 3 days of placing the order, it will be canceled.
4. Shipping Policy
4.1. Orders are processed within 2-5 business days from the moment the payment is credited.
4.2. The price of the bicycle includes the shipping cost.
4.3. The store is not responsible for delays caused by carriers.
5. Warranty Policy
5.1. All electric bicycles sold in the eRider.ie store are covered by the manufacturer’s warranty.
5.2. The warranty period is 12 months and covers manufacturing defects and faults resulting from normal use.
5.3. To submit a warranty claim, the customer should contact customer service and provide proof of purchase along with a description of the defect. The warranty does not cover defects resulting from product modifications, damage caused by water exposure, or improper use.
6. Terms of Service
6.1. Using the eRider.ie online store requires acceptance of these terms and conditions.
6.2. The customer agrees to provide truthful data when placing orders.
6.3. The store reserves the right to cancel orders in case of violation of these terms.
7. Privacy Policy
7.1. Customers’ personal data is processed in accordance with legal regulations and the privacy policy available on the store’s website.
7.2. The customer has the right to access, correct, and delete their personal data.
7.3. The store is committed to protecting personal data and will not share it with third parties without the customer’s consent.
8. Final Provisions
8.1. The store reserves the right to change the terms and conditions. Changes take effect on the date they are published on the store’s website.
8.2. Matters not regulated by these terms and conditions are governed by Irish law.
8.3. Any disputes will be settled by the competent courts in Ireland.